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FAQs

So this sub-meter is going to help me reduce my water bills? How?

Having a personal electricity meter for your household helps you in keeping track of your electricity consumption and thereby, reduce wastage, right? Same deal! By helping you keep track of how much water you use, you can be aware of excess usage, if any and avoid wastage.

I do not think it is possible to install this sub-meter in my building. Is it?

Traditionally, the installation of a water meter meant a great deal of re-wiring and re-plumbing, and dealing with the narrow ducts in the buildings. Talk about a challenge!

But, with our VenAqua system complicated plumbing is not necessary. It is as easy as 1-2-3 – our men will arrive at your household, cut a pipe to install your VenAqua sub-meter and hey presto! Job done!

I know it is very expensive to install water meters, with huge piping and labor costs. How does VenAqua compare to it?

Our system is very simple. VenAqua sub-meters do not require new pipes to connect water meters, thereby saving you significantly in hardware and labour costs. VenAqua metering solution costs approximately half of the traditional metering system!

My flat has various inlets coming in, spread across the whole floor. How will VenAqua address this?

One of the unique features of VenAqua sub-metering system – and it is really good one, if we say so ourselves! – is that it deploys individual sensors at each inlet point. The VenAqua platform receives data from these sensors and then unifies it all into one household account.

So, as an apartment resident you will see total consumption of all inlets and also individual data of each inlet. By installing sensors in individual inlets, we help in controlling water supply to that inlet – leakages will now be a thing of the past!

Our simple yet super-effective solution means minimal re-plumbing efforts and costs.

Who will take the readings? Will you be sending someone every month for this?

Nope! The VenAqua sub-metering system is 100% automated. All the details pertaining to your households’ water onsumption is reported to our system in real time and it’s automatically computed at the end of your billing cycle, just like your phone bill. You will receive a copy of your bill in your email – you can also login to your dashboard to see your statement.

How about maintenance?

The VenAqua sub-metering system is a fully-automated, intelligent metering system. It is capable of sending out reports and escalating any potential errors in advance to our support desk and rectifying itself proactively. Despite all this, IF something goes wrong, fret no, because our dedicated team of support staff is always there to help.

Over to specifics, what happens if a tap in my house springs a leak?

Not an issue. You know those nifty sensors we installed in each of your inlets? This is when they come in handy. In event of a leakage, you will get an alert, which you can see in your VenAqua dashboard. Shutting off the leakage is as easy as pressing a button!

What happens if there’s a power failure?

The VenAqua system comes with an in-built battery backup and your usage will continue being monitored even when there is no power supply to your apartment.

Awesome! How about an app for my smartphone?

But of course! Your water data is now at – literally – your fingertips! Just download it from our website.

How much savings can I expect once I install the VenAqua system?

Based on what our customers tell us, you can expect a 20-30% savings in your usage.

Will there be a lot of wiring?

Nope. One single cable will be run to connect all the sensors in a serial connection. All wiring will run along the plumbing shaft area. That is it!

How accurate are your sensors?

Very. Our readings are > 95% accurate. Guaranteed.

What types of water can your system handle?

Our system is awesome. It can handle regular tap water, hot water , RO water & STP water – you choose the type you’ve got and we’ll come back with a differential pricing tailored to your particular option.

We have a pressure pump system. Will your sensors handle the pressure?

Definitely! Our sensors are capable of withstanding water pressure up to 13 bars. Most of the pressure pump systems in the market today do not go above 4 – 5 bars.

What happens if someone tampers with the sensors?

Didn’t we say our VenAqua system is smart? Well it is so smart that it can detect cuts in the wires and sensor by-pass – an alarm will be raised with the particular inlet number as soon as this happens and the alert sent to your dashboard.

Okay, you have convinced me. I’m in! Now what?

Fantastic! In order to spread the joy (and the savings), just check with your residents’ Association and ask what are they doing in order to adopt water metering in your housing society. Or, you can share the details of your Association and we will make sure that they see value in adopting water metering for the whole complex!